Effective Date: 29 May 2025
Website: www.primezpicks.com
Business Name: Primez Picks

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website www.primezpicks.com operated by Primez Picks. By accessing or using our website, you agree to be bound by these Terms.

1. 🛍️ Products & Orders

• All products listed are subject to availability and confirmation of the order price.
• Product images are for illustration purposes only. Actual products may vary slightly in appearance.
• We reserve the right to cancel or refuse any order at our discretion.

2. 💳 Payments

• We accept payments via secure gateways such as Stripe, PayPal, and local payment methods (subject to availability).
• Prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless stated otherwise.
• All payment information is processed securely; we do not store your credit/debit card details.

3. 🚚 Shipping & Delivery

• Shipping fees are calculated based on the delivery address and total weight of the items.
• Orders are typically processed within 1–3 business days.
• Estimated delivery times are provided but not guaranteed. Delays may occur due to logistics or weather.

4. 🔁 Returns & Refunds

• We accept returns within 7 days of delivery for unopened, unused products.
• You must contact us within 48 hours of receiving damaged, defective, or incorrect items to qualify for a return.
• For full details, refer to our Return Policy page.

5. 🔒 Privacy & Data Use

• We collect personal data (e.g., name, address, email) to process orders, provide customer service, and for marketing (with your consent).
• Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

6. 📩 Communication

By placing an order or signing up for our newsletter, you agree to receive transactional and promotional emails or messages. You can unsubscribe at any time.

7. ⚠️ User Conduct

You agree not to use our website:

• For unlawful purposes
• To infringe on others’ rights or violate any applicable laws
• To submit false or misleading information

We reserve the right to suspend or terminate accounts that breach these terms.

8. 🛠️ Modifications to Terms

We may update these Terms at any time without prior notice. Changes take effect once posted on this page. Continued use of our website constitutes your acceptance of any changes.

9. ⚖️ Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.

10. 📬 Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: primez829@outlook.com