✅ Return period: 7 days from delivery

🕒 Encourages prompt action due to product perishability

Condition:

📦 Must be unopened, in original packaging, and include proof of purchase (receipt, order number)

Valid Reasons:

🚫 Damaged/defective items (e.g., spoiled, incorrect product)

⚠️ Quality issues (e.g., expired upon delivery)

Non-Eligible:

❌ Buyer’s remorse

❌ Taste preferences

❌ Opened items (unless defective)

✉️ Contact support within 48 hours of delivery

📝 Submit a form or email with consistent details

📸 Include a photo or video proof of the item to expedite claims

Shipping:

✅ Company-paid: For errors (e.g., wrong item, damage in transit)

💸 Customer-paid: For non-defective returns (we can provide prepaid label at customer’s cost)

💰 Store Credit: Encouraged for non-defective returns (retains revenue)

💳 Refunds: Issued to original payment method within 5–10 business days after inspection

🔁 Restocking Fee: 10–15% for non-defective returns
(✅ Waived for company errors)

❌ Non-returnable items: Opened products (unless defective), personalized/custom orders

🔖 Final Sale: Clearance/discounted items are non-returnable and clearly labeled